Support

Get help with SSHHIP

SSHHIP is a focused terminal client. For product questions, billing through Apple, or bug reports, email is the direct line.

Purchases and restore

The lifetime unlock is an App Store In-App Purchase. Restore from SSHHIP Settings on any device signed into the same Apple ID. Apple handles payment support for store charges.

What to include in a bug report

  • SSHHIP version (Settings) and iOS version
  • iPhone or iPad model
  • Whether the host uses tmux, herdr, or a plain shell
  • Steps to reproduce
  • Optional: a Share export of a diagnostics capture (metadata only)

Do not send passwords, private keys, terminal contents with secrets, or full host inventories unless you have redacted them.